Terms and Conditions

RATES

Rates are calculated on a daily basis. The day of Pick Up is counted as Day 1 and the day of Drop Off is the last day regardless of the time of pick up and drop off, e.g. Pick Up at 14:00 on 01 May and Drop Off at 10:00 on 08 May is calculated as an 8 day hire.     

MINIMUM HIRE PERIOD

  • For all rentals there is a minimum hire period of seven (7) days except for all vehicle pick ups between 20 December and 02 January where the minimum hire period will be fourteen (14) days.
  • For one way hires between Christchurch and Auckland or vice versa the minimum hire period is fourteen (14) days at all times.

    ONE WAY HIRES

    One way hires at no extra cost are possible between Auckland and Christchurch and vice versa providing the rental period is a minimum of 14 days. On some occasions, special circumstances may apply, and for purposes of re-positioning vehicles this time limit may be reduced, subject to permission from United Vehicle Rentals Ltd. Application must be made direct to our Reservation team in Auckland.

    ROAD USER CHARGE / DIESEL TAX

    We do NOT charge you extra for the New Zealand Road User Charge / Diesel Tax.

    DRIVER REQUIREMENTS

    All drivers must be 21 years of age or older and hold a current valid driver's licence, to be produced at the start of the hire. A country of origin licence is acceptable, however non-English licence holders must either carry an accurate English translation of their foreign driver’s licence or an International Driving Permit while driving. A normal car licence is all that is required to drive any our vehicles. No heavy vehicle, or other special category licence is required. No maximum age limit applies providing an appropriate valid licence is held by the hirer. The English translation referred to must be issued by one of the following authorities:
    • The New Zealand Translation Service
    • A diplomatic representative at a High Commission, (Queenstown), ) ).Embassy or Consulate
    • The authority that issued your overseas driver’s licence

    ANIMALS

    We regret that animals are not permitted to travel in any of our rental vehicles.

    ROAD RESTRICTIONS

    Clients are permitted to drive their vehicle on any road in New Zealand except the following which personal are prohibited in all circumstances:

    North Island:
    - Northland
    North of - Peninsula      		 South Island:
    Canyon Road - Queenstown
    Hutt Road - Mt Cook 

    VEHICLE SUBSTITUTION & DESIGN

    We shall make every effort to provide the vehicle requested, but where a vehicle is unavailable for any reason we reserve the right to provide you with a comparably high standard vehicle at no extra cost. While including the same facilities, vehicle layouts may vary slightly to those shown due to manufacturer's design changes.

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