| Monday to Friday: |
08:00 - 17:00 |
| Saturday/Sunday/Public Holidays: |
08:00 - 13:00 |
(Late returns will be charged on a per day basis)
All branches are closed Christmas Day.
One Way Rental Fee
No one-way fee is applicable
Licence and Minimum Age
A valid national drivers licence is required. National drivers licences, which are not
in English, need to be presented in conjunction with an offical translation or valid
international drivers licence. The minimum age is 21 years.
Standard Excess Policy
All vehicles come with comprehensive insurance cover. A standard excess of $5,000.00
applies in the event of any damage to either our vehicle or third party property. The
renter will also be fully liable for replacing or repairing damaged windscreens and tyres.
A security bond of $5,000 will be taken on vehicle collection. The security bond can be
paid by cash, traveller's cheque or credit card. Should the bond be paid by credit card
the amount will be debited to your account immediately, any currency fluctuations are not
the responsibility of the operator. The bond is fully refundable on return of the vehicle
to the agreed location, on the agreed date, with no damage incurred to the vehicle or
third party property and the toilet cassette and waste water tank has been emptied and no
items are lost or damaged.
The operator offers the following two (2) options to reduce or waive the Standard
Excess:
Excess Reduction 1
Excess Reduction 1 at $25.00 per day will reduce the excess for any damage to either
vehicle or third party property to a maximum of $2,000.00. The renter, however, will be
fully liable for replacing or repairing damaged windscreens and tyres. The bond of
$2,000.00 can be paid by cash, traveller's cheque or credit card: a manual imprint of the
credit card will be taken. This is fully refundable on return of the vehicle to the agreed
location, on the agreed date, with no damage incurred to the vehicle or third party
property and the toilet cassette and waste water tank has been emptied and no items are
lost or damaged. The total insurance charge is limited to a maximum of 50 days or
$1,250.00.
Excess Reduction 2
Excess Reduction 2 at $35.00 per day will waive the excess for any vehicle and third
party property damage and the cost of replacing or repairing of windscreens and tyres.
However, a security deposit of $250.00 is payable at the time of pickup to ensure that the
vehicle is returned to the agreed location, on the agreed date in clean condition and with
the toilet cassette and waste water tank has been emptied and no items are lost or
damaged. The total charge is limited to a maximum of 50 days or $1,750.00.
IMPORTANT:
The renter is fully liable for any damage to the vehicle or third party property if:
- The terms of the rental contract are breached.
- Damage to the vehicle is caused by careless, wilful or reckless driving.
- Driving under the influence of alcohol or drugs.
- Driving on restricted roads.
- Water submersion or salt water damage caused through own fault.
In case of any damage to the vehicle or third party property a second bond will be
collected to cover the excess for any subsequent damage.
Road Restrictions
Campers/Motorhomes can only be driven on sealed/bitumen or well maintained roads. No
vehicles shall be driven on the following roads: Skippers Canyon Road, Ball Hutt Road, 90
Mile Beach, all unsealed ski access roads.
Repairs
Repairs of up to $100.00 may be effected without authorisation and will be reimbursed.
Amounts above $100.00 require approval from the operator on-road assistance.
Vehicle Return
All vehicles must be returned with a full fuel tank. Re-fuelling at our depot will be
charged at $1.50 per litre of fuel.
Cancellation Fees
Fees in Percentage of Gross Rates if:
| 25 days before
pick-up |
= No fee |
| 24 days to 6 days
before pick-up |
= 15% |
| 5 days to 0 days and
no show |
= 50% |
| If vehicle is
returned early |
= No Refund
available |
Multiple Rentals - Minimum of 5 days per Country
Multiple rentals can be combined to qualify for a longer term rental rate. Australia
and New Zealand rentals can be combined to qualify if travel is within a 12 month period.
Additional Equipment
To be booked at time of reservation and payable on vehicle collection
| Picnic Table |
$20.00 per rental |
| Picnic Chair |
$20.00 per rental |
| Picnic Umbrella |
$20.00 per rental |
| Child/Booster |
$20.00 per rental |
| Mobile phones, phone cards |
On request* |
Change of Vehicle
If, for reasons beyond our control, the reserved vehicle is not available, we reserve
the right to substitute a comparable or superior vehicle at no extra cost to the client.
This shall not constitute a breach of contract and does not entitle the renter to any form
of refund.
Taxes
All charges include 12.5% GST. All rates and conditions are subject to change in
accordance with changes in government taxes.
Please Note:
Rates and conditions may be subject to change. Whilst including the same facilities,
some campers may have different layouts to those shown. All measurements and volumes shown
are approximate. The information provided on this website is subject to change without
notice. |
