TRAFFIC FINES
If you incur a fine or fines for breaking any Traffic Law that is not settled in
full before you return your campervan or motorhome, we reserve the right to charge your
credit card for any costs levied plus an administration cost of NZ$35.00 per incident.
REPAIRS OR BREAKDOWNS
In the unlikely event of a mechanical breakdown or problem occurring during your hire,
you are authorised to effect repairs up to a maximum of NZ$100.00 without having to
contact us. You must produce a receipt on the return of your vehicle to get a refund. For
any amounts in excess of NZ$100.00, you must contact us for authorisation prior to the
repairs being carried out. No responsibility for accommodation, meals or other expenses
resulting from a breakdown or accident will be accepted. Any problems that occur with the
vehicle or its equipment must be reported to us as soon as possible to give us the
opportunity to rectify any such problem during the rental. We will not be held liable for
any claims for costs or delays resulting from any problem not notified to us during the
term of the hire.
All of our vehicles are supplied with a 24 hour ,7 day per week roadside
assistance programme
AVAILABILTY AND SUBSTITUTION OF VEHICLE
If for any reason beyond our control, the reserved vehicle is not available, we reserve
the right to substitute a comparable or better standard vehicle at no extra cost to the
hirer. This shall not constitute a breach of contract and does not entitle the hirer to a
refund of any description. In the event that an alternative vehicle is not available, our
liability is limited to a refund of all payments made for total hire days lost only.
PETS OR ANIMALS
Because of Safety and Health Regulations, Animals or Pets are not permitted in our
motor homes at any time.
PAYMENTS AND DEPOSIT
To secure a confirmed booking, a deposit of NZ$300.00 is required. Unless prior
arrangements are made, the balance of any hire costs will be due to be paid 30 days prior
to the hire commencing Payments of the deposit or the balance of hire costs can be made by
Credit Card, Bank Draft or Telegraphic Transfer, Cash, Travellers Cheques in New Zealand
dollars or in the case of a NZ Citizen, by private or company cheque.
No hire will be deemed to be confirmed until the deposit has been paid and cleared
through our Bank and a confirmation has been sent to the hirer from from the Operator.
Company or personal cheques will not be accepted for the refundable Security Deposit.
CANCELLATION FEES
- 29 days
over
The deposit is retained
- 20 to 28
days
20% of monies paid or the deposit(Which ever is the greater)
- 10 to 19
days
40% of the total cost of the booking
- 1 to 9
days
75% of the total cost of the hire
- No
Show
100% of the total cost of the hire
PLEASE NOTE: NO REFUNDS ARE AVAILABLE FOR ANY REASON IF YOU RETURN YOUR CAMPERVAN
EARLIER THAN YOUR CONFIRMED DROPOFF DATE.
INSURANCE / SECURITY BOND
A Security Deposit is required when you pickup your vehicle and it can be paid by
either Cash, Travellers Cheques in NZ Dollars or by a Credit Card. This Security Deposit
covers the Insurance Excess(Deductable) if applicable for accident or other damage damage
and a Bond which is refundable at the end of your hire provided the vehicle is returned on
time and undamaged, it has not been involved in an accident of any sort, it has been
refuelled to the level noted at the start of your hire, and it is in a reasonably clean
and tidy condition with all waste and toilet tanks empty.
There are 3 options available to you for your insurance cover:
- STANDARD INSURANCE COVER...EXCESS/BOND NZ$3000.00(NZ$5000 for drivers 21 to 25 years of
age)
You are covered for damage to the motorhome or third party property but you will be fully
liable for broken or damaged windscreens or windows and any tyre damage or
replacements. Payment of the excess bond can be made by Cash, Travellers Cheques in
NZ Dollars or by a Credit Card at the start of your hire. The excess bond will only be
processed only in the event of an accident, damage caused by the hirer/s or a third party
or if the vehicle is returned in an unsatisfactory condition.
- EXCESS BOND REDUCTION OPTION 1...EXCESS/BOND NZ$1250 (NZ$2500 for drivers 21 to 25 years
of age)
An extra payment of NZ$20.00 per day will give you full cover for damage done to the
motorhome or third party damage. You will also be fully covered for broken or damaged
windscreens and tyre replacements.Payment can be made by Cash, Travellers Cheques in NZ
Dollars or by a Credit Card. The payment will only be processed in the event of an
accident, damage caused by the hirer/s or a third party or if the vehicle is returned in
an unsatisfactory condition.
- EXCESS REDUCTION OPTION 2: An extra payment of NZ$35 per day will give you full cover
for damage to the motorhome or third party property WITH A ZERO EXCESS APPLICABLE. You
will also be fully covered for broken and damaged windscreens and replacement tyres. We
will also supply one camping table per hire and a camping chair for each person travelling
free of charge. You will need to leave us a refundable bond of NZ$200 at the start of your
hire.
PLEASE NOTE:
- Damage due to immersion in water either Salt or Fresh is not covered by the above
options
- The Insurance Protection will be voided if the vehicle is driven by an unauthorised or
underage driver.
DEPOTS AND HOURS
Our depots are conveniently situated in Auckland or Christchurch so that you can start
or end your hire in either location and we are open from 8.30am to 5.00pm weekdays and
from 8.30am to 1.00pm Saturdays and Sundays. Times outside of these hours can be arranged
by prior negotiation only. WE ARE NOT OPEN ON DECEMBER 25TH, CHRISTMAS DAY.
LIVING EQUIPMENT
All our vehicles come equipped with cutlery, crockery, cooking utensils, duvet/sheets
or sleeping bags/liners, pillows, blankets and towels and they are included in the daily
rental price at no extra cost.
GETTING FAMILIAR AND INSTRUCTIONS
We will explain all the workings of the motor home to you when you pick it up. We can
also help you with your first night camping arrangements and with suggestions for your
holiday in New Zealand.
RATES
All rates quoted are in New Zealand Dollars and include the New Zealand Goods and
Service Tax (GST) at 12.5% and our Standard Insurance cover. Rates are subject to change
without notice
AIRPORT/HOTEL/MOTEL TRANSFER
A complimentary transfer from the Airport or your Hotel/Motel to our depot in either
Auckland or Christchurch is available at the start of your hire. To arrange this
service, please let us know your arrival flight details or the name of your hotel/motel at
the time you make your motor home booking and we will arrange for our shuttle to pick you
up and bring you to our depot. We can also arrange for a transfer at the end of your hire
which will be at your cost
DISCLAIMER
Information, text and illustrations used in any of our correspondence are
representations only. Because we are constantly upgrading and modifying our vehicles,
variations may occur to both the vehicle or the layout.
MINIMUM HIRE PERIODS
1st May-30th
September 5 days
1st October-15th December 7 days
16th December-28th February 14 days(May be variable depending on availability)
1st March-30th
April 7
days |
