WHAT IS INCLUDED IN THE RATES:
One Way Hires
One Way hires are available between Auckland and Christchurch (or vice versa) at
no extra cost.
Long Term Hire Discounts
Discounts for longer term rentals are indicated in the rates.
Multiple Rentals
Multiple rentals within New Zealand can be combined to qualify for the long term
hire discounts indicated in the rates.
Daily Hire Charges
The daily hire charges include unlimited kilometres, and GST (12.5%) charges. All
charges are calculated on a daily basis, not a twenty-four hour day. Vehicles are
available at 8.00 am on the day you commence your hire and must be returned by 4.30
pm at termination unless prior arrangements are made.
Deposit and payments
When you receive your confirmation a non-refundable deposit of NZ$400 is required
to secure the booking. The balance of monies owing to the operator is required 8
weeks before hire commences. Cancellation fees apply see below.
Vehicle Equipment
The following equipment is standard in all campervans:
LIVING
Vehicle manual, maps, travel guides, camping park directories, gas and/or electric
heater, bucket, broom, towels, LPG gas bottle, clothes pegs, dustpan and brush.
SLEEPING
Duvets, blankets, (or, if preferred, sleeping bags will be provided as an alternative)
, pillows and sheets.
COOKING & DINING
Crockery, cutlery, cooking utensils, pots, frying pan, grater, chopping board, salad/serving
bowls, storage containers, toaster, coffee plunger, kettle, teapot and tea towels.
Insurance
All Operator Standard Rates include Standard Operator Vehicle Insurance.
This provides cover for:
- Damage to the Operator vehicle or third party property.
- Public Liability up to NZ$5,000,000.
- A Bond/Excess of NZ$5,000 must be paid on collection of the vehicle. The hirer
will be responsible for the first NZ$5,000 of any costs incurred due to damage to
the hired vehicle or third party property.
- The hirer will be fully liable for the repair or replacement of damaged windscreens
and tyres.
- This Bond/Excess may be paid by cash, travellers cheques or credit card. Operator
accepts American Express, Visa, Bankcard and Mastercard. If a credit card
is used as the method of payment then NZ$5,000 will immediately be debited from
the account. The Operator will not be responsible for any losses incurred due
to interest charges or currency fluctuations.
- The Bond is fully refundable on return of the vehicle to the agreed drop off depot,
on the due drop off date, in a clean undamaged condition, with no damage incurred
to third party property, and with a full tank of fuel and empty toilet cassette.
The Operator offers two options to either reduce or waive this standard Bond/Excess
of NZ$5,000:
CDW OPTION 1
Payment of NZ$20 per day (maximum NZ$1,200 for any one hire) at the commencement
of the hire will reduce the Bond/Excess to NZ$1,200 (NZ$2,400 for hirers under the
age of 25 years).
- The hirer will be responsible for the first NZ$1,200 (NZ$2,400 for hirers under
the age of 25 years) of any costs incurred due to damage to the hired vehicle or
third party property.
- The hirer will be fully liable for the repair or replacement of damaged windscreens
and tyres.
- If a credit card is used as the method of payment then an imprint only is taken.
No amount will be debited against the credit card on pick up. However, in
the event of an accident, the full bond of NZ$1,200 (NZ$2,400 for hirers under the
age of 25 years) will be uplifted immediately and any balance refunded only after
full and final costs have been established and deducted.
- The Bond is fully refundable on return of the vehicle to the agreed drop off depot,
on the due drop off date, in a clean undamaged condition, with no damage incurred
to the hired vehicle or third party property, and with a full tank of fuel and empty
toilet cassette.
CDW OPTION 2
Payment of NZ$32 per day (maximum NZ$1920 for any one hire) will completely waive
the Bond/Excess. This option is only available on hires of 10 days or more.
- The hirer will not be responsible for any costs incurred due to damage to the hired
vehicle or third party property, or for the repair or replacement of damaged windscreens.
- Please note: a signed credit card imprint will still be taken for a fuel and cleaning
deposit to a maximum of NZ$100. This deposit is fully refundable on return
of the vehicle to the agreed drop off depot, on the due drop off date, in a clean
undamaged condition, and with a full tank of fuel and empty toilet cassette.
INSURANCE – ALL INCLUSIVE RATES
Comprehensive insurance as detailed in OPTION 2 is included in the All Inclusive
Rates, and NO excess applies.
This applies to all eligible hirers over 21 years with hires of 7 days or over.
Please note: a signed credit card imprint will still be taken for a fuel and cleaning
deposit to a maximum of NZ$100. This deposit is fully refundable on return
of the vehicle to the agreed drop off depot, on the due drop off date, in a clean
undamaged condition, and with a full tank of fuel and empty toilet cassette.
INSURANCE EXCLUSIONS (applicable to both Standard and All Inclusive Rates)
- Tyres and punctures are not covered by Insurance and are to be repaired/replaced
at the hirer's cost.
- The hirer will be fully liable for any damage to the operators vehicle or Third
Party property if:
- the terms of the Rental Agreement entered into with the operator are breached;
- damage is caused while driving under the influence of alcohol or drugs;
- the vehicle is driven on restricted roads;
- damage is due to careless, wilful or reckless driving;
- negligence, or other act of the hirer results in water submersion or salt
water damage.
Minimum Hire Periods and One Way Hires
For all rental vehicles there is a minimum period of seven (7) days. It is possible
to commence your hire in Christchurch and finish it in Auckland (or vice versa)
at no extra charge if the rental period is a minimum of fourteen (14) days.
Refunds
Regretfully no refunds can be given for any unused portion of your holiday. However
your travel insurance may cover the unused portion. Refunds for hires paid and cancelled
prior to pick up will be subject to our cancellation policy.
Fuel
All vehicles are supplied with a full tank of fuel at the start of the hire, and
must be returned with a full tank at the end of your hire.
Vehicle Substitution and Design
We shall make every effort to provide the vehicle you requested but where a vehicle
is unavailable for any reason we reserve the right to provide a comparably high
standard vehicle at no extra cost to you. While including the same facilities, vehicle
layouts may vary slightly to those shown due to manufacturer design changes.
Drivers Requirements and License
All drivers must be 21 years of age or older and hold a current valid drivers license,
to be produced at the start of the hire. An international or country of origin license
is acceptable. No special license is required to drive campavans in New Zealand.
Traffic Infringements
All traffic infringements are the responsibility of the hirer. The Operator
reserves the right to pass on details of the hirer's home contact to the New Zealand
Traffic Authorities.
Animals
We regret that animals are not permitted to travel in any of the operators vehicles.
Road Restrictions
Hirers are permitted to drive their vehicle on any road in New Zealand except the
following which are prohibited in all circumstances:
- North Island
- Ninety Mile Beach - Northland
- North of Colville Township - Coromandel Peninsula
- South Island
- Skippers Canyon Road - Queenstown
- Ball Hutt Road - Mt Cook
Transfers
The operator uses taxis and shuttles as the preferred method of transfer. This allows
you to transfer at your convenience. The transfer on vehicle pick up is complimentary.
The transfer at the end of the hire is at the cost of the hirer.
Cancellations, Transfers & Amendments
Cancellation fees are as follows:
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29 days and over: >> |
Deposit retained
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20 - 28 days: >> |
20 % (or deposit, whichever is greater)
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10 - 19 days: >> |
40 % of total reservation cost
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1 - 9 days: >> |
75 % of total reservation cost
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No Show: >> |
100 % of total reservation cost
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Once a booking has been confirmed and a deposit paid the booking is considered live
and is subject to the cancellation policy. Transferring a booking, once confirmed
will incur a NZ$25.00 fee unless it is within 30 days of travel, when the above
cancellation charges apply. A booking can only be transferred to a maximum of 6
month before or after the original date of travel.
Amendments to increase the length of the booking can be made at no cost.
Amendments to decrease the booking will be charged at a minimum of NZ$ 25.00 provided
the amendments occur at least 30 days prior to departure date. It is important to
note that the operator may at its discretion treat any amendment to decrease
the booking as a cancellation.
The Operator reserves the right to amend conditions, vehicle specifications and
tariffs at any time without prior notice.
*---------- Minimum hire is 7 days. No one way
rental under 14 days ----------*
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